Full-time Call Center Associate
Pinnacle believes its employees are its most valuable resource.
After paid training, Call Center Associates are rewarded with a generous commission structure + hourly pay. Associates are additionally compensated with medical insurance, dental insurance, vision insurance, paid vacation and sick time, catered lunches, and a casual dress code. We invest in our employee’s futures by providing a 401(k) plan with a match on contributions to support saving for retirement. Pinnacle, with its benefits, has an average length of employment of 9.5-years for its Call Center Associates.
Requirements:
- Attitude i.e., have enthusiasm, humility, work ethic, integrity, initiative, passion
- Once a week: Work 10 am to 7 pm
- Once a month: Work a half-day on Friday (8am to 12pm) and the following Saturday (7 am to 11 am)
Skills:
- We hire for attitude and train skill.
Responsibilities:
- Adhere to all federal, state, and local regulations
- Adhere to company policies and procedures
- Follow communication “scripts”
- Manage inbound and a substantial amount of outbound calls
- Locate consumer needs and supply solutions
- Document all conversations in a comprehensible way
- Ensure data integrity
Benefits
- Commission structure in addition to hourly pay
- Exceptional medical, dental and vision insurance
- Life insurance
- Flexible spending account
- 401K with matching
- Paid time off
- Monthly catered lunch
- Casual dress code
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran's status, sexual orientation, or gender identity.